top of page

Shipping Policy

​

Thank you for shopping with us.

​

All of our products are made to order and shipped directly to you once production is complete.

​

Processing Times

Orders are typically processed within 2–5 business days before shipping.

During busy periods, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email where available.

​

Shipping Times

Estimated delivery times:

  • United Kingdom: 2–5 business days

  • Europe: 5–10 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs delays, postal disruptions, or seasonal demand.

​

Shipping Costs

Shipping costs are calculated at checkout and depend on the delivery location and products ordered.

​

International Orders

International customers may be responsible for customs duties, taxes, or import fees charged by their local authorities. These charges are not included in the product or shipping price.

​

Incorrect Addresses

Please ensure all delivery information is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

​

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before reshipment.

​

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us and we will do our best to assist.

​

Contact

For shipping enquiries, please contact:

​

info@byVerdantInk.com

bottom of page